1602, 2016

Health patients user satisfaction: asking a few simple questions

February 16th, 2016|Categories: Data Analytics, Health, Social Innovation|Tags: , , |

Patient satisfaction has fallen within the National Health Service. In the latest wave of the British Social Attitudes survey, public satisfaction with the health service overall fell from 60% to 55% driven by longer waiting times, staff shortages, and funding cuts. In addition, staff morale is an increasing concern; in 2014 a survey conducted by the NHS and the Picker Institute found that only 44% of NHS staff reported that they were satisfied with how their organisation values their work, and only just over one in three (37%) were satisfied with their levels of pay. Ultimately the health […]

712, 2015

Patients should have control of their medical data: An interview with Mohammad Al-Ubaydli of Patients know best

December 7th, 2015|Categories: Health, Social Innovation|Tags: , , |

This month we interviewed Dr. Mohammad Al-Ubaydli, Founder and CEO of Patients Know Best, as part of the Ashoka Series.  Launched in July 2008, Patients Know Best is empowering 2.3 million patients by giving them domain over their medical records.  Patients Know Best helps not just the patient, but PBK also assists the healthcare provider and the general public through more accessible, high quality care.   We discussed how Patients Know Best is striving to be a socially minded, technological force as healthcare evolves; we also touched on how Dr. Mohammad Al Ubaydli’s own experiences led to him creating PBK.