We utilised a mixed methods approach of co-design, survey analysis and interviews, to develop a local model. We embraced the diversity of perspectives and insights of various audience segments and contexts, harnessing the best ideas of those who would ultimately use and deliver the support. Our layered analysis equipped us with a deep understanding of local nuances in need, capacity and relationship networks. This informed a model design that was consistent and holistic but still tailorable to suit particular contexts.